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Create your message templates

Set up your messages for outreach, followup and nurturing in all channels

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Written by Ale Pintaudi
Updated over 3 months ago

✉️ Configure Your Messages

KomboAI lets you create, customize, and prioritize outreach message templates to scale your prospecting efficiently.


Step 1 — Open Selling Configuration

  • Open the KomboAI extension.

  • Navigate to Settings.

  • Select Selling Configuration.

  • Click Message Template.


Step 2 — Create or Select a Template

  • Choose an existing message template from the dropdown.

  • Or click + Create New Template to build one from scratch.


Step 3 — Add SmartTags

  • Use SmartTags to auto-fill dynamic details like:

    • Prospect’s name

    • Company name

    • Founding year

    • Revenue

  • This ensures each message feels personalized while saving time.


Step 4 — Customize Layout & Tone

  • Add a Subject Line and Message Body.

  • Toggle Advanced Features to refine:

    • Message tone

    • Length

    • Exact wording lock


Step 5 — Prioritize Templates

  • Click Prioritize.

  • Drag & reorder templates by priority.

  • KomboAI will use the highest-priority template first when generating outreach.


Step 6 — Prepare & Send Messages

  • Go to Prospect View.

  • Select Prepare Message.

  • KomboAI will auto-generate a personalized message using your prioritized templates.

  • Review, edit if needed, then click Send Message via LinkedIn or email.


🎉 Done!
You’ve successfully configured and prioritized your KomboAI outreach templates.


Troubleshooting

  • SmartTags not filling in? Double-check the prospect’s data fields.

  • Wrong template showing? Reorder in Template Prioritization.

Still not connecting? Contact support at [email protected]

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