💡 Enrich Prospect Information
Once you’ve imported or created a prospect list, KomboAI helps you go deeper by enriching each contact with detailed, AI-powered insights.
You can reveal professional summaries, behaviors, challenges, activities, and more—all in one unified profile view.
🔹 Step 1: Open a Prospect Profile
From any list, click View Profile next to a contact.
You’ll see their full Prospect Overview, including:
🏢 Company and position
🧩 Experience level and location
🌍 Languages
📧 Email address and ☎️ Phone number (if found)
🔗 Quick links to LinkedIn and CRM actions
You can also:
Add the prospect directly to HubSpot as a Contact or Deal.
Enrich further using the “Find Email” or “Find Number” buttons.
🔹 Step 2: Review the Professional Summary
The Professional Summary section highlights the key elements of the prospect’s career and role:
Current and previous experience
Areas of expertise and leadership scope
Key projects and business focus
This gives your team quick context before any outreach or meeting.
🔹 Step 3: Understand Personality and Behavior
The Behaviors section helps tailor your approach:
💭 Displays personality type and working style (e.g., Compliant, Explorer, Virtuoso).
🔍 Shows traits such as autonomy, adaptability, or collaboration style.
🧠 Helps sales reps personalize tone and messaging for each interaction.
Use this to adjust how you communicate—whether through LinkedIn messages, calls, or emails.
🔹 Step 4: Identify Key Challenges
Under Challenges, KomboAI reveals potential pain points the prospect or their company may face.
Switch between:
Generic Challenges — industry-level or functional difficulties.
Specific Challenges — contextualized insights based on their company and role.
Examples include:
Integration of new technologies
Collaboration inefficiencies
Scalability and performance issues
Security and compliance challenges
💡 These insights help you frame your outreach around solutions that matter most.
🔹 Step 5: Explore Activity and Engagement Insights
The Activity Insights panel summarizes recent milestones and interactions, such as:
Participation in events or cold-calling campaigns
Strategic collaborations or project updates
Pipeline or performance improvements
It also displays LinkedIn Activity, showing posts or certifications to help you open with relevant conversation starters.
🔹 Step 6: Get Tailored Recommendations
KomboAI’s Suggested Next Steps section prioritizes how to move forward with the contact:
✅ Resolve technical blockers before meetings
✉️ Clarify call purposes or follow-ups
📅 Schedule next touchpoints strategically
Each suggestion includes priority tags (High / Medium) to guide your workflow.
🔹 Step 7: Prepare Calls or Messages
Use Prep Call or Prep Message to instantly generate personalized outreach content.
KomboAI adapts your messaging based on:
The prospect’s personality
Their professional challenges
Your selected selling focus (e.g., Company USP)
This ensures every message feels natural, relevant, and value-driven.
🎉 Done!
You’ve now enriched your prospects with detailed insights—ready to personalize every step of your outreach.
🧭 Tips & Troubleshooting
Missing data? Try re-enriching the contact using “Find Email” or “Find Number.”
Duplicate profiles? Enable Hide Prospects From CRM before syncing.
Insights not showing? Refresh the page or reselect the selling context.
Need help? Contact [email protected].
👉 Next: Learn how to Prepare your Calls using enriched profiles for maximum engagement.